Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
8.0/10
Great
Rooms
8.7
Location
7.7
Service
8.3
Dining
6.7
Guest reviews
8.0/10
based on 5 reviews
9.1
9.1/10 based on 1007 reviews
Paul
United Kingdom,
October
2023
7.8/10
The hotel is located next to the Buenavista golf course, offering stunning views but slightly isolated. The upgraded room to The Level with balconies and potential sea views created a sanctuary ambiance. The dining options were lacking in Spanish cuisine, favoring an International selection. Overall, a luxurious stay with some isolated location challenges.
Rooms
9.0
The sanctuary room at The Level with a balcony and potential sea views provided a peaceful retreat.
Service
8.0
The staff, particularly the multilingual waitress, made us feel extremely welcome both in the hotel and on the golf course.
Location
7.0
Although quite remote, the location next to Buenavista golf course offers stunning views. Access can be challenging due to steep, winding roads.
Dining
6.0
The buffet lacked Spanish options, aiming for Internationally-inspired dishes, and offered limited cereal choices.
Facilities
9.0
The hotel boasts modern facilities suitable for a luxurious stay.
David
United Kingdom,
October
2023
8.2/10
The hotel offers spacious and luxurious rooms with fantastic walk-in wardrobes, minibar fridge, and all the necessities for a comfortable stay. The location boasts beautiful sunsets and is remote with breathtaking views, though it requires long drives to reach island attractions. The dining experience is generally good with plentiful options, highlighted by freshly cooked fish, but occasional issues with flies in the food. Overall, a luxurious stay with excellent service, great rooms, and stunning views.
Rooms
9.0
The rooms were massive and luxurious, featuring a large walk-in wardrobe and a very spacious bathroom with separate bath and shower.
Service
8.0
The staff was always helpful and super friendly, ensuring a pleasant and efficient stay.
Location
8.0
The hotel enjoys beautiful sunsets and stunning views of the mountains and ocean, offering a remote and idyllic setting despite requiring long drives to attractions.
Dining
7.0
The dining options were plentiful, with highlights including freshly cooked fish, but occasional issues with flies in the food were a downside.
Facilities
9.0
The hotel offers a range of facilities to enhance the stay, ensuring comfort and convenience.
Alfred
United Kingdom,
June
2023
8.0/10
With stunning views of the sea and the golf course, the hotel offers great level service, but additional charges for a specific room type. The happy hour is enjoyable, but wine is not included for women, and making your own drinks might not suit everyone.
Rooms
8.0
The rooms provide beautiful views and are in separate blocks on different levels.
Service
9.0
The staff is incredibly friendly and helpful, though the buffet dining setup can be inconvenient at times.
Location
8.0
The hotel boasts sun terraces, lovely pools overlooking the golf course, and a nice remote setting with great views.
Dining
7.0
The food options can be same-ish and sometimes cold, but the staff are polite and attentive.
Facilities
8.0
The hotel offers plenty of sun terraces, pools, and a pleasant location overlooking the golf course.